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Service to military families and veterans is one of two services mandated by the U.S. 1905 Congressional Charter to the American Red Cross. Both active duty and community-based military can count on the Red Cross to provide emergency communications that link them with their families back home, access to financial assistance, counseling and assistance to veterans. Red Cross Service to the Armed Forces personnel work in 756 chapters in the United States, on 58 military installations around the world and with our troops in Kuwait, Afghanistan and Iraq and is linked to every Navy Ship at sea. These communications are delivered 24 hours a day/7 days a week/365 days a year. While providing services to 1.4 million active duty personnel and their families, the Red Cross also reaches out to more than 1.2 million members of the National Guard and the Reserves and their families who reside in nearly every community in America.
Serving one's country through military service can present its own unique set of difficulties for service members and their families. Red Cross caseworkers serve as counselors to military personnel, helping them identify issues and resources to address personal, financial and family-related problems. If assistance is needed beyond the scope of Red Cross, service members are provided with information and referrals to other agencies.
Contact the Red Cross for Assistance at 1-866-788-8171
Family members who do not reside in the service members' household, members of the National Guard and Reserves, retirees and civilians should contact your local Red Cross chapter.
Active-duty service members and Department of Defense civilians stationed overseas and family members residing with them can call base or installation operators or the Red Cross office at their overseas location.
Important Information* you will need to provide to a caseworker when requesting services:
- Service Member’s Full Name
- Rank/Rating
- Branch Of Service (Army, Navy, Air Force, Marines, Coast Guard)
- Social Security Number or Date of Birth or Military ID Number
- Military Address
- Information Of The Deployed Unit And Home Base Unit (Deployed Service Members Only)
*Family members, it is important you obtain the information above from your soldier before deployment.
In times of a major disaster in the United States, you can also use our Safe and Well website to search for a loved one in the disaster area. To learn more about Safe and Well please visit our website at www.redcross.org
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